Track your order
As soon as we hand your parcel to the carrier, we e-mail you a tracking link and your tracking number. Please check your promotions or spam folder too.
Track your parcel on 17TRACK – paste your tracking number there. It works for Packeta, Czech Post and international carriers.
No shipping e-mail yet?
Most of our products are made to order, which usually takes about 2 business days. Sign in to your account with the e-mail you ordered with to see your order status.
Delivery times
- Czech Republic & Slovakia: usually a few days, at most 15 business days
- European Union: usually about 7 days, at most 20 business days
- Rest of the world: usually about 21 days, at most 30 business days
Delivery time starts when we hand the parcel to the carrier. More details in our shipping policy.
Parcel didn't arrive or arrived damaged? Write to us at shop@woodneq.com.